Notice bibliographique
- Notice
Type(s) de contenu et mode(s) de consultation : Texte noté : sans médiation
Titre(s) : Serving patrons with disabilities [Texte imprimé] : perspectives and insights from people with disabilities / edited by Kodi Laskin
Publication : Chicago : ALA Editions, 2023
Description matérielle : 1 vol. (VIII-79 p.) ; 23 cm
Note(s) : Includes bibliographical references and index
"This book provides library workers with the tools they need to provide excellent
customer service and a safe environment to all patrons regardless of ability" ; "Incorporating
lessons learned from personal experiences of people with disabilities, this guide
shares actionable advice on steps to make your library as accessible as possible to
all patrons regardless of ability. Ensuring accessibility is more important than ever;
however, answering questions of what needs to be done and why to make a library accessible
can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe,
nonjudgmental tool for overcoming this awkwardness, offering readers practical, to-the-point
information and guidance that complies with the Americans with Disabilities Act (ADA).
Its contributors showcase real-world stories and viewpoints that illustrate ways to
provide excellent customer service and a safe environment to all patrons regardless
of ability. Readers will learn about: bridging the gap between people with disabilities
and those without, through empathy, patience, and understanding; techniques for training
staff and overcoming discomfort; making your library accessible for people with mobility
issues; how to interact with and assist a person with limited sight or hearing; guidance
for interacting with a service animal handler; advice on library programming for people
with learning differences; and best practices for effective service to patrons who
use a speech assistance device." -- Publisher's description
Autre(s) auteur(s) : Laskin, Kodi. Éditeur scientifique
Sujet(s) : Bibliothèques et handicapés -- États-Unis
Indice(s) Dewey :
027.663 (23e éd.) = Bibliothèques pour les personnes handicapées
Identifiants, prix et caractéristiques : ISBN 9780838937310. - ISBN 0838937314. - ISBN 9780838939550. - ISBN 9780838938638
Identifiant de la notice : ark:/12148/cb47312546b
Notice n° :
FRBNF47312546
(notice reprise d'un réservoir extérieur)
Table des matières : Introduction: disability is not a bad word / by Kodi Laskin ; Service animals /
Kodi Laskin ; Mobility aids / Leah Keevan ; Speech assistive technology / Jackie
Kruzie ; Blindness and low vision / Katherine Schneider ; Deaf and hard of hearing
/ Cecilia James ; Learning differences / Alex Kerr ; Conclusion: communication is
key / by Kodi Laskin.