Notice bibliographique
- Notice
Type(s) de contenu et mode(s) de consultation : Texte noté : sans médiation
Auteur(s) : Fullin, Giovanna
Titre(s) : Front-line workers in the global service economy [Texte imprimé] : overshadowed and overstretched in the fast fashion world / Giovanna Fullin
Publication : New York (N.Y.) : Routledge, 2021
Description matérielle : 1 vol. (xv-190 p.) ; 23 cm
Note(s) : Bibliogr. p. [176]-186. Index
"Walking around the commercial streets of New York, San Francisco, Milan, London,
or Paris and looking at the succession of multinational chain stores' windows, you
can easily forget what country you are in. However, if you hear the small talk among
the employees you hear very different stories. In New York, a 30-year-old woman is
worried because she does not know if she will work enough hours to make a living the
following week - whereas, in Milan, a mother of the same age knows she will work 20
hours a week but is concerned about whether her contract will be renewed at the end
of the following month. Following three years of field work which included 100 in-depth
interviews with front-line retail workers and unionists in New York City and Milan,
Front-Line Workers in the Global Service Economy investigates both the lived experiences
of salespersons in the 'fast fashion' industry - a retail sector made of large chains
of stores selling fashion garments at low prices - as well as the possibilities of
collective action and structured forms of resistance to these global trends. In the
face of economic globalization and vigorous managerial efforts to minimize labor costs
and to standardize the retail experience, mass fashion workers' stories tell us how
strong the pressure towards work devaluation in low skilled service sectors can be,
and how devastating its effects are on the workers' themselves"
Sujet(s) : Vêtements -- Industrie et commerce -- Personnel -- Conditions de travail -- New York (N.Y., États-Unis)
Vêtements -- Industrie et commerce -- Personnel -- Conditions de travail -- Milan (Italie)
Mondialisation du travail
Indice(s) Dewey :
331.767 7 (23e éd.) = Textiles (secteurs d'activité ou professions)
Identifiants, prix et caractéristiques : ISBN 978-1-032-00559-1 (br.)
Identifiant de la notice : ark:/12148/cb46819146n
Notice n° :
FRBNF46819146
(notice reprise d'un réservoir extérieur)
Table des matières : Macro Trends and Micro Features of Retail Work ; Two Different Institutional Settings
; Who Are Mass Fashion Workers and What Do They Do? ; Do Institutions Matter in Workers'
Lived Experiences? ; Working with Customers ; Representing Retail Work, Anti-Union
Strategies, and Worker Centers ; Conclusions.
